Online Deaf Awareness Course

In the UK one in six people have some degree of hearing loss. This means that you are likely to come into daily contact with people who are deaf or deafblind. 

Our award winning online deaf awareness course is aimed at organisations and individuals who want to gain an understanding of deaf awareness, gain life skills to improve their communication and improve their organisation’s accessibility.

This course is provided by Signature, the UK’s leading awarding body for Deaf communication qualifications. It has been created in partnership with The Royal National Institute for Deaf People (RNID), who help deaf people and people with hearing loss or tinnitus with practical advice about hearing loss, tinnitus and hearing aids.

In 2023 our Deaf Awareness course won The positive Impact Award at the CPD Awards, which celebrates an organisation, company or training provider that has made a positive impact on the world of CPD, an organisation that strives for CPD excellence in everything they do, and who can evidence how they go out of their way to help others.

What’s included in the course?

Ways to identify if someone maybe Deaf
We explore what could help you identify a deaf person in your everyday life.
Terms used to describe deafness

It’s important to appreciate that the way someone describes their deafness is a personal choice.


Different scenarios where we explore what can affect communication with deaf people

Communication methods

We look at the different communication methods deaf people may use.

Communication aids

We look at all the different communication aids that are available

Communication Professionals

We look at communication professionals and in what situations you should use them.

Our course is a comprehensive online program developed between Signature and RNID to make market-leading deaf awareness training available to everyone. Brought to you by two of the largest deaf charities in the UK, using our collective 150+ years of experience to create a course that helps businesses and individuals to become more accessible. The course will help to improve your communication skills and confidence when speaking to deaf people and those with hearing loss.

All the courses are delivered by people who are deaf or have hearing loss for first experiential learning.

The unique online learning style allows study at your own pace, while the different styles of content keep your training light and engaging. 

Pair this with our British Sign Language for Beginners course to increase your understand and basic knowledge of British Sign Language. 

Deaf Awareness Course

For organisations

Our customisable learning portal allows you to create a branded version (logo and brand colours) of our training course, helping your employees to recognise your brand and relate to it during the course. 
To discuss the course, corporate branding and bulk purchase discounts please get in touch.

Deaf Awareness Course

Within this course you will learn:

  • Ways to identify if someone is deaf
  • Terms used to describe deafness
  • How to communicate effectively with deaf people
  • Communication methods
  • Technology – communication aids
  • Communication professionals and when to use them.

By the end of the course, you will have a greater confidence and understanding of deaf communication and how you can use it in everyday life.

Available now for only £24.99 per user

Deaf Awareness + BSL for Beginners

Everything that’s included in the Deaf Awareness course, plus:

    • You’ll learn and become familiar with basic BSL, giving you the knowledge, skills and confidence to have a conversation with a Deaf person
    • As well as all, of this, we provide you with BSL resources that you can download and share with friends and family, including further reading about Deaf history and culture, BSL posters and Flashcards, as well as deaf awareness tips.

By the end of the course, you will have a good, basic understanding of BSL and be ready to explore British Sign Language further.

Available now for only £29.99 per user