Contact us

On this page you will find the contact details and directions for our offices.

Durham office

Shannon House
Mandale Business Park
Durham, DH1 1TH
Office opening hours
Monday 9:00am - 5pm
Tuesday 9:00am - 5pm
Wednesday 9:00am - 5pm
Thursday 9:00am - 5pm
Friday 9:00am - 4.30pm
Saturday Closed
Sunday Closed

Customer support officers

Our customer support team are on hand to answer any questions and offer advice and guidance. They will keep you up-to-date with any changes and new information you need to know.

Media and press enquiries

Email: Tel: 078 250 77913


We are delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions. The InterpretersLive! service is available on-demand 7 days a week between (9:00am and 5:00pm). You can also pre-book BSL Video Interpreters and other types of remote communication support for any time and anywhere via any video platform of your choice. User guides are available to support users of the InterpretersLive! service. Please select an option for more information.

Download the app!



For more information visit the InterpretersLive! website.

Email us