HM Revenue & Customs pilot service for deaf people

HM Revenue & Customs (HMRC) are running a pilot to introduce a new service for their deaf customers. The pilot will run from 2 September 2013 until 31 October 2013.

Deaf customers can use a new online form to request a face to face appointment with HMRC. The service currently offers customers support for Self Assessment, Pay As You Earn, Tax Credits and Child Benefit enquiries – more subjects may be added if the pilot is extended. They will respond to online appointment requests within 2 working days.

Find out more

Share this article:

About the Author

Signature

Signature is a national charity and the leading awarding body for deaf communication qualifications in the UK. With almost 40 years’ experience, we’ve supported more than 450,000 people to learn British Sign Language. All Signature qualifications are nationally recognised and accredited by Ofqual (The office of the Qualifications and Examinations regulator). In 2019 Signature was announced as the winner of ‘Awarding Organisation of the year’ by the Federation of Awarding bodies.

Enquiries

Leave your Name, Email and the manner of your enquiry and member of our very helpful team will get back to you as soon as possible.