THE SIGNATURE OFFICE IS CLOSED FOR EASTER AND WILL REOPEN ON TUESDAY 7TH APRIL
CACDP Ltd is a registered charity, a company limited by guarantee and trade as Signature. (“Signature”, “we”, “us”, “our”) is the data controller responsible for your personal data. Registered in England and Wales.
Registered office: 1st Floor, Shannon House, Mandale Business Park, Durham, DH1 1TH
Company number: 03581178
Charity Number: 1071662
Scotland Charity Number: SCO37901
ICO Registration Reference: Z5500730
For data protection enquiries: Email: Nicky Ikin (Nicky.Ikin@signature.org.uk)
Telephone: 0191 383 1155
We are committed to protecting your personal data and processing it fairly, lawfully and transparently in accordance with:
We may collect and process the following categories of personal data:
Identity Data – Name, title, date of birth, candidate number.
Contact Data – Email address, telephone number, postal address.
Financial Data – Payment details (processed securely via payment providers).
Transaction Data – Records of services purchased, qualifications, training, bookings.
Technical Data – IP address, browser type, device information, cookies, analytics data.
Profile and Communications Data – Preferences, feedback, survey responses, marketing choices.
Special Category Data – Where required for qualification delivery or reasonable adjustments, we may process limited health or accessibility information. This is processed with additional safeguards.
We collect data when you:
We may also receive personal data from centres, employers, awarding bodies, regulators, or partners where appropriate.
Under UK GDPR, we rely on the following lawful basis:
Performance of a Contract – To provide qualifications, certifications, training, and services you have requested.
Legal Obligation – To comply with regulatory, safeguarding, financial, and awarding body requirements.
Legitimate Interests – For improving services, website analytics, fraud prevention, and internal administration. Where we rely on legitimate interests, we ensure your rights and freedoms are not overridden.
Consent – For marketing communications, certain cookies and tracking technologies, and processing special category data where required. You may withdraw consent at any time.
We use your personal data to:
We do not sell your personal data.
We do not carry out automated decision-making that produces legal or similarly significant effects.
We may use limited profiling (e.g., segmentation for communications or service improvement). This does not have a significant impact on your rights.
If this changes, we will update this notice.
We may share your data with:
All third parties are required to respect the security of your data and process it lawfully.
We retain personal data only for as long as necessary for:
Retention periods are reviewed regularly.
Under UK GDPR, you have the right to:
If you wish to exercise your rights, contact: Nicky Ikin (Nicky.Ikin@signature.org.uk)
ICO Registration Reference: Z5500730
Information Commissioner’s Office (ICO) – www.ico.org.uk Telephone: 0303 123 1113 We encourage you to contact us first so we can resolve your concern.
We use cookies and similar technologies in accordance with PECR. Non-essential cookies (including analytics and marketing cookies) are only set with your consent via our cookie banner.
We implement appropriate technical and organisational measures to protect personal data, including:
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO within 72 hours where required and inform affected individuals where legally necessary.
Where personal data is required to enter into a contract or to meet legal or regulatory requirements, failure to provide necessary information may mean we cannot provide services or qualifications.
We may update this Privacy Notice from time to time. The latest version will always be published on our website with the updated date.
