999 BSL: The new life-saving emergency app for BSL users

Free VRS access to UK Emergency Services

A new app is being released on the 17th June 2022 which will allow users to make free calls to UK emergency services through a BSL interpreter.

999BSL App Announcement


What is 999 BSL? 

999 BSL is a service that connects you to British Sign Language Interpreters remotely through an app or a web-based platform, who then will relay the conversation with the call handler and emergency authorities.

This service has been set up so that no deaf person will be excluded when they need to make an emergency call, therefore saving lives.


How to make a 999 BSL call?

Once the service launches on the 17th June 2022, there will be two ways to reach the emergency authorities through 999 BSL service and they are:

  • iOS and Android App (smartphone and tablet)
  • Web-based (other devices)

There are three very simple steps. You will need to:

  1. Open the app (needs downloading beforehand) or webpage
  2. Press the red button ‘Call 999 BSL now’
  3. Connect to an interpreter


When to use the 999 BSL service? 

The 999 BSL service is for emergency situations ONLY, for an example if someone is seriously injured; lives at risk; being in danger or harm; a serious offence is in progress or just has been committed.

For less urgent situations, please use Police 101 (wherever possible) and NHS111 through SignVideo – not 999 BSL, unless there is an emergency.


For more information:

For more information about the 999 BSL service, FAQs, and how to download the app, visit the 999BSL website.

For any enquiries, please email info@999bsl.co.uk


Share this article: