USEFUL DOCUMENTS

Looking for the latest list of fees? Need to access a particular policy or procedure?

All of these important documents can be found here.

Fees Booklet 2019-20

Access to Assessments

Customer Service Statement

Equal Opportunities Policy

Equality and Diversity: Access to Signature Qualifications and Assessments

Indicative Sanctions Against Centres

Invoicing Policy

Data Commitment

Reasonable Adjustment to Assessment Arrangements Policy

Retention of Information Policy

The roles and responsibilities of centres

Special Consideration Policy

Malpractice Policy

Terms and Conditions of Centre Approval

Moderation of assessments

Complaints Procedure

Appeals Procedure

Request for Investigation Upon Results

January 2018 - December 2018 Statistics

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