The story of Ben Middleton and June Lush highlights the importance of learning BSL in emergency service roles. When Ben Middleton was called to the scene of a crash, his newly acquired skill of BSL was invaluable in comforting June after an incident on the A6. Ben had recently undertaken a 36-week course at the Derby’s Royal School for the Deaf, where he learned the essential skills for his role in the emergency services.
Ben was called to attend the scene when colleagues noticed that there was a communication barrier. Due to his knowledge of BSL, Ben was able to look after June in hospital, providing comfort to June in what June described as a “terrifying” ordeal. June went on to comment that she was “incredibly grateful that Ben was there when I needed him most, he was truly fantastic. Being in such severe pain, it was a huge comfort to have someone I could communicate with and who could offer support”.
After assisting June, Ben commented that he was, “just so pleased that I could help June in an unfortunate circumstance like that, and I surprised myself with how much I could communicate with her”. Indeed, these situations illuminate the power of understanding BSL, even if it is simply the basics. Individuals who use BSL to communicate should have the same access as everybody else. It would be a huge step towards achieving such equality if learning BSL was a mandatory procedure for those embarking on a role in the emergency services.
Ben and June’s story is one that signifies the importance of understanding BSL in critical situations. The ability to exchange vital information can save lives. Having knowledge of BSL helps responders gather essential information about injuries, medical needs, or the location of others who may need assistance. Additionally, communicating in BSL can help reduce anxiety for Deaf individuals in high-stress environments, fostering trust. As well as learning some BSL, it is equally as important to be Deaf aware. Deaf awareness enables responders to recognise and adapt to the specific needs of the deaf and hard of hearing community. 1 in 3 people have some form of hearing loss, consequently, understanding how to communicate with someone effectively, especially in a high pressured environment, is crucial for the safety of everyone involved.
Indeed, this story highlights the importance of learning BSL, something Signature encourage all to do. If you would like to start your BSL journey today, find your nearest centre on Signature’s homepage.