Feedback from our customer satisfaction survey

Added 16 Apr 2019

I want to thank our centres for taking part in our annual customer satisfaction survey. We had 42% more centres respond to us in comparison to last year; it’s fantastic that so many of you have shared your opinions.


Face-to-face calls. Book your appointment today!

Added 12 Apr 2019

From Wednesday 17th April, we will be offering face-to-face calls to anyone who would prefer to communicate with us using BSL or lipreading.  We have previously offered this service on an ad hoc basis – to much success. We believe that offering set times on a weekly basis will help us offer more communication options to our centres, and the general public.


Help us with the review of our Interpreting and Translation qualifications

Added 10 Apr 2019

We are currently in the process of reviewing our Level 6 NVQ Diploma in Interpreting (INT6) and the Level 6 Diploma in Translation (TRA6) qualifications.