Signature Covid update - January 2021
Added 06 Jan 2021
As we head into another lockdown, we want to remind you, we are here for you. We remain strong and fully operational as a business.
We are confident that we have everything we need to be able to support our centres and learners during this time. Whilst we have had to close the Signature office, we want to reassure you that it is service as normal for us, albeit with potentially some minor delays. We have put in place a plan that will allow us to continue to work as close to normally as possible, which means we will still be printing and posting certificate's, processing results and offering you the outstanding customer service you expect from Signature.
We will continue to be understanding and flexible and offer support and guidance through this period of uncertainty.
As we did in March, we are once again going to offer all Signature students free access to BSLHomework. That provides them with 2 months free access to the hours of practice materials, mock assessments and quizzes that are available within the Signature Learning Hub. The access codes and links for these have been emailed to each centre, centre administrator for distribution to their learners. If you have not received this, please email firstname.lastname@example.org and we will look into this for you.
Staff Contact details
Whilst our staff are working from home and they can be contacted on the following numbers or by email.
Please note our customer support direct lines will redirect to a customer support officer.
For any other queries please use one of the numbers below.
07522 901 403 - Lisa Rhodes
07974 121 594 - Tina Longden
07519 115 776 - Business Services Manager
07519 115 449 - Qualifications and Quality Manager
07394 564 547 - Marketing and Innovation Manager
For further information you can find out Covid FAQs here: https://www.signature.org.uk/Covid-19
The government is updating advice frequently for businesses/self employed people to keep them updated on support they can receive - click here to find out more
Signature will be closely following any Government advice in regard to our re-opening.