Face-to-face calls. Book your appointment today!

Added 12 Apr 2019

From Wednesday 17th April, we will be offering face-to-face calls to anyone who would prefer to communicate with us using BSL or lipreading.  We have previously offered this service on an ad hoc basis – to much success. We believe that offering set times on a weekly basis will help us offer more communication options to our centres, and the general public.

Mandy has a Level 4 Certificate in British Sign Language and Level 3 Certificate in Lipspeaking. Although not an interpreter, Mandy is an excellent signer and is able to communicate proficiently using her skills.

We have slots available on Wednesdays 2pm – 4pm and Fridays 10pm – 12pm. If you would like to book an appointment, you can do so by getting in touch your customer support officer or by contacting Mandy directly at

If you have any questions regarding this service, please don’t hesitate to get in touch.  We look forward to hearing from you!